12/15/2023 0 Comments Plantronics hub disable startup![]() ![]() To ensure accurate data in Plantronics Manager Pro reports, customers using Avaya Equinox should open the softphone client prior to opening Plantronics Hub for Windows. When using the call button to flash between an active call and a call on hold using Avaya Communicator 2.1, both calls may be put in a hold state and may require using the softphone user interface to resume the call. Unplugging the following devices during the firmware update process may result in the recovery process not working correctly: Blackwire C315, C325.Īfter wearing sensor is turned off for Blackwire 710/720, Plantronics Hub still shows sensor-dependent settings as ON yet they do not work. On Plantronics Hub for Mac, the call end button on the headset may not reliably work during a softphone call on Voyager 8200 with a BT600 and on Blackwire C320, C720. On Cisco Jabber call, audio unmutes when user joins a non-audio Skype for Business meeting. Support for local firmware update for BT300 (Product ID = 417) is not available. Users must shut down Plantronics Hub and re-start it to regain audio connection.ĭuring a firmware update, if an MDA220 becomes bricked, Plantronics Hub can no longer detect the device. Lost audio connections may occur if the BT600 is unplugged and then plugged back in. It is also not accurately reported to Plantronics Manager Pro. On the MDA220 (Product ID 0xAD04), the serial number is not reported correctly in Plantronics Hub for Windows and Mac. Plantronics Hub for Mac does not support firmware updates for these devices. Call control using the headset button will work reliably for subsequent calls.įor MDA200 and MDA400 QD Series, firmware updates are available using Plantronics Hub for Windows only. When using Zoom for macOS the headset call control button may not work reliably for the first call. When using some softphones, ignoring a call while a Calisto 5300 is muted can result in the loss of mute synchronization between the speakerphone and Windows/Hub Resolves an issue causing excessively large DeviceManager log files when using Hub 3.18 and Cisco Jabber 12.5.1 ![]() Resolves an issue preventing Thai and Indonesian from appearing in the Language drop down for BW8225 headsets ![]() Resolves an issue causing an incorrect headset serial number to be displayed when connected to a D200 dongle Implemented Acoustic Event reporting support for Savi 8210 and Savi 8220 products (firmware update required) I'm hoping to find a simple solution.PLANTRONICS HUB RELEASE NOTES ARTICLE ID: The machine was ordered mid December 2022, and it has been in operation for less than a month. Ran system file check, which found and repaired bthmodem.sys (Bluetooth driver).Installed Dell Command | Update firmware update.Reinstalled some failed windows updates in windows update history.Here's what I've attempted with no success: The events created for the shutdowns are generic "Unexpected shutdown" errors, which are not helpful for troubleshooting. Process C:\Windows\System32\WUDFHost.exe (process ID:1532) reset policy scheme from " I also see this System event log spammed every second There are many issues like this across all 10 laptops. ![]() Now I'm hearing reports that some people have their screens locked randomly and have to unlock them. We did track down the USB microphone cutting in and out on various Poly USB-C and USB 2.0 headets by disabling the Intel Smart Audio USB device ( PS: Disable-PnPDevice -InstanceId 'INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_06&DEVTYPE_06&VEN_8086&DEV_AE50&SUBSYS_0B061028&REV_0001\0602' -ErrorAction Silentl圜ontinue ) I cannot find a minidump or memory dump file on their hard drive to analyze with WinDbg so I can't tell you what the BSOD is happening in.Īnother issue is USB Headset audio and connectivity issues. Some people are reporting when they are in the office and they lock the screen, they get a BSOD and system reboots. We purchased 10 Latitude 5530's and so far every single one of them has strange issues. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |